Expiry & renewal of Pro
Short answer: projects aren't deleted when Pro ends. The account moves to Free, and whatever exceeds the Free limits is temporarily suspended (not erased). After you pay again, everything is restored automatically.
There's one exception — the shared database: after the grace period, access to it closes and its data is deleted.
What happens when Pro ends
The account moves to Free. All deploys, artifacts, settings, environment variables, and history stay in place. Only what isn't part of Free gets suspended:
- Projects over the limit. Free allows 5 projects. If you had more on Pro, the 5 oldest stay active and the rest become "suspended".
- Custom domains. These are a Pro capability, so all linked custom domains are suspended.
- The shared database. It's part of Pro and keeps working until the end of the grace period. After that, access to the database closes and its data will be deleted — download a backup in advance. Dedicated databases are paid for separately and don't depend on the subscription.
A suspended project is not a deleted one
A suspended project:
- stays in the dashboard with a suspended marker — you can still see it;
- does not serve its site — a placeholder page is shown instead (HTTP 503);
- rejects new deploys until you return to Pro.
Projects within the Free limit (the 5 oldest) keep working normally and are served on their platform-issued addresses.
Custom domain
Only the domain is suspended — the project itself is unaffected. The DNS record and the domain link in Layero are kept, and the project keeps serving on its platform-issued address (if it's among the active ones). When you return to Pro, the domain comes back with nothing to reconfigure.
Data retention
There is no timer after which suspended projects are erased. No automatic deletion exists — suspended projects are kept indefinitely, waiting for you to return to Pro.
A project is deleted only if you delete it (or delete the whole account). Subscription expiry has nothing to do with deleting projects. The shared database is the exception, see above.
Grace period
In some cases there is a 7-day soft window during which Pro features keep working:
- A charge failed. If an auto-renewal payment fails (e.g. insufficient funds), you get 7 days — Pro keeps working while the system retries the charge.
- A trial ended. The same 7-day window applies after a trial expires.
There is no grace period if you cancel the subscription yourself or pay one-off without auto-renewal — in those cases the move to Free happens right at the end of the paid period.
Paying again restores everything automatically
On a successful Pro payment the account returns to the plan and all previously suspended resources come back — projects, custom domains, settings. Because nothing was deleted, exactly the same projects and domains are restored, with nothing to set up again. Sites start serving again within seconds.
Delete your account
The button is in the dashboard: Profile settings → Delete account (open settings). To confirm, type your email address.
What happens:
- Immediately and irreversibly all your projects (sites, domain bindings, environment variables) and databases are deleted.
- Auto-renewal is turned off at the same moment: the card is unlinked and no further charges are made. The subscription runs until the end of the paid period. Money for unused days is not refunded automatically: write to support@layero.ru and we will refund it.
- After 30 days the account and your personal data are deleted.
- Payment records (amount, date, receipt number) are kept: the law requires it. They are no longer linked to you.
- Consent to personal data processing is withdrawn by the same action.
If you created a team that has other members, you cannot delete the account: your colleagues' projects and databases would go with it. The dashboard lists such teams. First hand over or delete each of them:
- to hand it over to another member — write to support@layero.ru;
- to delete it yourself — first its projects and databases, then the team.
Then delete the account as usual.
In short
| Event | What happens |
|---|---|
| Pro ended | Account → Free; projects over 5 and custom domains suspended (not deleted) |
| Sites on platform-issued addresses | 5 oldest keep working; suspended ones show a placeholder (503) |
| Custom domain | Turned off; the project lives on, DNS and link preserved |
| Deletion by timer after Pro ends | None. Suspended projects are kept indefinitely |
| Paying for Pro again | Everything is restored automatically |
| Deleting the account | Projects and databases are deleted immediately, the account after 30 days |
If you keep more than 5 projects or rely on a custom domain, leave auto-renewal on. Then there are no "Free ↔ Pro" transitions or suspensions at all.